You have just received from the home delivery section of an established home accessories department a tea set ordered by post. You open the parcel and find that the crockery is badly broken. Write a letter of complaint to the concerned organization and also enquire if the set can be replaced.
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COMPLAINT AGAINST THE DELIVERY OF BROKEN TEA-SET
7the Feb 2023
La Opala Crockeries Ltd.
21, Nariman Point,
I would like to inform you that I had ordered for the home delivery of a tea set from your company on last 13th January and accordingly the parcel had been received by me yesterday. however, it is a matter of great regret that when I opened it, found that the crockery set was badly broken. I would like to know if the set can be replaced and if so, please inform me what I have to do for the replacement.
Vill + PO.- Hingnara